Managed Service Provider

One partner for your entire flexible workforce.

Interim professionals, contractors, payroll employees and consultants: many life sciences organizations work with all of them, through different suppliers, contracts and processes. As your Managed Service Provider, Smelt brings it all together in one program. You get one point of contact, coordinated compliance and insight into costs and performance.

Sound familiar?

Your organization works with more and more flexible professionals. Each department hires in its own way, through its own agencies. Contracts and rates differ. Nobody has a complete overview of who works where, for how long and at what cost.

A Managed Service Provider takes the coordination off your hands, without taking away your control.

What is a Managed Service Provider?

A Managed Service Provider (MSP) manages an organization's flexible workforce program on its behalf: from the request for a professional to the final evaluation. The MSP coordinates sourcing, contracting, compliance, administration and reporting, according to agreements made together. You decide on the work and the budget; the MSP makes sure the process runs smoothly.

Everything in one program

Within one MSP program, Smelt manages different forms of flexible work. For every request, we advise on the form that fits best, based on the work, the duration and the compliance requirements.

From request to evaluation

Step 1

Intake and scoping

We define each assignment with your manager and determine the right form: interim professional, contractor or payroll.

Step 2

Sourcing and selection

Through flex.smelt.nl and our life sciences network, we present suitable candidates. CV screening, interviews and assessments follow your process.

Step 3

Contracting and compliance

We draw up the contracts, carry out compliance checks and arrange insurance and documentation.

Step 4

Onboarding

Introductions, access, equipment and first-day practicalities are coordinated.

Step 5

During the assignment

We process hours and invoices, track milestones and remain available through our HR service desk.

Step 6

Extension or offboarding

Extensions, changes and the end of an assignment are handled smoothly and on time.

Step 7

Evaluation and reporting

After each assignment, we record results, satisfaction and lessons learned. You receive regular reports on costs, performance and compliance.

flex.smelt.nl: your flex workforce in one place

Our platform flex.smelt.nl gives you and your managers insight into your flexible workforce:

  • Open requests and recruitment procedures
  • Active professionals and assignments
  • Hours, timesheets and invoices
  • Budgets and costs per department or project
  • Contracts and end dates

What it delivers

One point of contact

One partner for all flexible professionals, instead of a separate agency per department.

Compliance at organization level

Engagements are assessed and contracted with Dutch labour and tax requirements in mind.

Cost control

Uniform terms, negotiated rates and predictable budgets. With more professionals in the program, more favourable terms may be possible.

Speed

Access to specialists through our platform and life sciences network.

Insight

Data on costs, performance and use of flexible staff to support better decisions.

Why Smelt as your MSP?

Life sciences only, since 1989

We know the roles, the regulations and the market in pharma, medical devices and biotech.

A specialist network

We connect life sciences organizations with interim professionals and other flexible specialists.

Specialists in contracts, legal and tax

Compliance is part of our work from the start, not an afterthought.

More than flex

Permanent recruitment and training through Smelt Academy are available from one partner.

Benelux and beyond

With an office in Belgium and our partner in Scandinavia, we support international organizations.

How we get started

Step 1

Analysis

We map your current flexible workforce: who, where, through which suppliers and at what cost.

Step 2

Program design

Together, we determine processes, terms, roles and reporting.

Step 3

Implementation

We set up flex.smelt.nl for your organization and bring existing and new professionals into the program.

Step 4

Management and improvement

We run the program and evaluate it with you regularly.

Frequently asked questions

Is an MSP only for large organizations?

No. An MSP can become interesting as soon as several departments work with flexible professionals. We tailor the program to the size and needs of your organization.

Do we have to bring in all flexible professionals at once?

No. Many organizations start with one department or one type of professional, and expand step by step.

What happens to professionals already working for us?

They may be brought into the program. We review their contracts and compliance and discuss how to transition the administration.

What does an MSP cost?

That depends on the size and scope of the program. After the analysis, you receive a clear proposal.

Can you also support our teams in Belgium?

Yes. Through our office in Belgium, we support organizations throughout the Benelux.

Ready to simplify your flexible workforce?

Tell us how your organization works with flexible professionals today. We'll show you what an MSP program could look like for you.

Discuss your flex workforce

flex@smelt.nl+31 35 543 0021

Managed Service Provider (MSP) for Life Sciences | Smelt